How to Report a Problem
Staff & Faculty in Campus Offices:
Most issues with campus phones or with the voicemail system are handled through Service Requests. Such issues include:
- Installation of a new phone
- Changing or adding new phone numbers
- Resetting a voicemail password
- Resetting a phone display
- Adding a menu system for multiple users
- Malfunctioning phone or voicemail box
For any of these issues, please submit a WITS Service Request, and a WITS Technician will help you.
Or contact the Help Desk for assistance at 503-370-6767 or wits@willamette.edu.